Network & Connectivity

PABX / IP-PBX / Unified Communications

Modern voice and collaboration for your organization.

Network & Connectivity

PABX / IP-PBX / Unified Communications

Deployment of IP-PBX and unified communications platforms for organizations needing scalable voice, video conferencing, messaging, and contact center capabilities — replacing legacy analog PABX with modern IP telephony.

Problems We Solve

  • High PSTN calling costs from outdated analog PABX systems
  • No support for remote workers and mobile extensions
  • Siloed tools for voice, video, and messaging with no integration
  • Difficulty scaling phone systems across multiple branches
  • Poor call quality and no call recording or analytics

Scope of Work

  • IP-PBX system design, sizing, and vendor selection
  • Server or appliance deployment and dial plan configuration
  • VoIP phone provisioning and installation
  • SIP trunk connectivity to PSTN or telco gateway
  • Auto-attendant, IVR, and call queue configuration
  • Video conferencing room system integration
  • Call recording and analytics platform setup
  • Migration from legacy analog PABX to IP-PBX

Typical Components & Technologies

IP-PBX servers (Sangoma FreePBX, Cisco UCM, Yeastar)SIP desk phones and conference phones (Yealink, Cisco, Polycom)VoIP gateway and FXO/FXS analog adaptersSIP trunk gateways for PSTN connectionVideo conferencing room systemsHeadsets and softphone client licenses

Industries Served

Government agenciesHotels and hospitalityCommercial officesCall centers and BPOsHealthcare facilitiesEducational institutions

Typical Applications

  • Government agency inter-department telephony
  • Hotel PBX with room phones and front desk integration
  • Multi-branch corporate telephone network
  • Call center and BPO telephony infrastructure
  • Hospital nurse station and intercom system

Frequently Asked Questions

Can your IP-PBX support remote and mobile extensions?

Yes. Modern IP-PBX platforms support mobile softphone apps (iOS/Android) and web-based clients, allowing staff to use their extension from anywhere.

Will migrating from analog PABX require replacing all phones?

Not necessarily. We can use FXS/FXO gateways to bridge existing analog phones onto the new IP-PBX, allowing a phased migration.

Related Products

Yeastar IP-PBX System

Yeastar

Yealink IP Phones

Yealink

Sangoma FreePBX Platform

Sangoma

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Ready to implement PABX / IP-PBX / Unified Communications at your facility?

Our certified engineers are ready to assess your site, design a solution, and deliver with our ISO 9001:2015 quality guarantee.

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Quality Assurance

All Converge.IT deployments follow our ISO 9001:2015 certified quality management processes — ensuring documented, traceable, and client-approved outcomes at every project milestone.

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Not sure which solution fits your needs?

Our team can assess your requirements and recommend the right combination.